Tmobile cellspot not working

In this video, we show you how to set up your mobile hotspot from T-Mobile's Project 10Million program. Project 10Million is a five-year commitment to suppor... Take a look at page four. The light that won't come on, and doesn't flash at all during boot is the 3G/4G light. assuming everything else is green but the 3g/4g, they probably disabled it from their end, probably some account changes/primary account holder etc. You would think Support would pick up on that ... Step 1: Open the settings app. Step 2: Tap Personal Hotspot. If you don’t see Personal hotspot in your settings menu, tap Cellular. Step 3: Toggle on Allow Others to Join. Your hotspot is now active and ready to connect to your Wi-Fi devices. Turn on a Wi-Fi hotspot on Android phones and tablets. Method 1:You’d get more mileage with the actual 4G LTE cellspot instead of the signal booster. The 4G LTE cellspot will connect to the router and provide coverage at least for the entire house (I’m using one right now because t-mo coverage sucks ass). Another option is WiFi calling. martysebrell96. • 2 yr. ago.T-Mobile is the second largest wireless carrier in the U.S. offering affordable plans, the fastest network in America, no contract, and no overages. ... ADMIN MOD Cell Spot Not Working . Question I’ve been having some issues receiving SMS messages. Today while investigating the issue, a TForce member said “So I am going to try a few resets on my …Will a T-mobile signal booster cellspot work with other carriers like MetroPCS, Flash Wireless, etc? Let's do an unboxing and find out. Here are some resourc...AT&T Microcell and T-Mobile CellSpot are both are based on femtocell technology. Whereas cell phone signal boosters are based on a different Bi-Directional Amplifier (BDA) technology so they work differently. However, all of these are used to improve cellular coverage. A cell phone signal booster amplifies a cellular signal existing outside, and …If a CellSpot costs T-Mobile $200, then you're eating up 25-40 months worth of profit (2.1-3.3 years). I think there's also an issue where someone might not need a CellSpot, but they want one. Someone has coverage, it does work, but they're only getting 15Mbps and they think they could do better with a CellSpot.Return to a T-Mobile store. You can return the device to a store only if you haven't started a return order yet. If you cancelled, transferred your number to another carrier, or began a return with Customer Care, then your return has been started and you must complete it through the mail.; Use the Store Locator to find a T-Mobile store near you.; Bring the …Step 1: Open the Settings app on your Android phone. Step 2: Go to Connections > Data usage menu. Step 3: Select Mobile data usage and tap on the little Settings icon beside the billing cycle ...Here is how you can do it: Head to Setting s, then find either Reset or Backup & reset. Tap on it. From the list, tap Reset network settings or Reset Wi-Fi, mobile, and Bluetooth. Keep in mind ...24 Feb 2018 ... TMOBILE 4G LTE CELLSPOT VERSION 2 (V2) SETUP AND REVIEW This is version 2 of T-Mobile's 4G LTE CellSpot. We go through an unboxing, setup, ...That doesn't work because the phones don't connect to the CellSpot via wifi. IIRC the only MAC address the router sees is the one for the CellSpot, not the devices connected to it since it essentially creates a VPN back to T-Mobile. New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ... Here's some simple fixes that address common Wi-Fi problems with the T-Mobile 5G Nokia Home Internet Gateway. This is how to change s... Can't "see" the wifi? Here's some simple fixes that address ...Turn Off Your VPN App. Change the AP Band for Your Hotspot Connection. Disable the “Turn Off Automatically” Option. Use Bluetooth Tethering on Android. Reset Android’s Network Settings. The Nuclear Option: Reset Your Android Phone to Factory Settings. Turn Android’s Non-Working Hotspot Into a Working One.We have the new T-Mobile 4G LTE Cellspot. This is like having a miniature cellphone tower in your home. We go through an unboxing, setup and review of the ce...I have full bars of service but data does not work. It hasn’t worked for 2-3 weeks. It used to work but suddenly stopped working. It doesn’t work anywhere I go. I can search on safari, call and text but when I click a link it says “Safari cannot open the page because it could not establish a secure connection to the server”. I also can ...The internet has opened up a world of possibilities for those looking to work from home. With so many options available, it can be difficult to know where to start. This article wi...Disconnect from the hotspot by "forgetting" the connection on your laptop. Do this by opening the list of available networks, right-clicking the hotspot, and choosing Forget . Then, reconnect to the hotspot's network …4) a reset of all the network settings on the phone did not fix the problem. 5) t-mobile did a "refresh SIM" on their end. It did not fix the problems. 6) If I power off the cell spot, all the problems go away in my home office. This is what I did for the last week while waiting for a replacement cell spot.Verify that you only have one (1) 4G LTE CellSpot on your account and not two (2). In Summary, verify that Spectrum/Charter ISP has opened UDP ports 123, 500 and 4500 …Make sure your phone's internet connection is working. 2. Make sure the Wi-Fi of the device you're trying to connect to is working. 3. Make sure the password is right. 4. Disable battery saver or ...To update the driver, open Device Manager. Type Device Manager in the search box and open it. Go to the Network Adapters. Select your Network Adapter from the list and right-click. Select Update driver. Reboot your PC after the update completes. Check your mobile hotspot. Solution 3. Change Adapter Settings.In this video, we show you how to set up your mobile hotspot from T-Mobile's Project 10Million program. Project 10Million is a five-year commitment to suppor... Page 3: Connect Cellspot To The Internet. However, GPS antenna connection helps reduce device setup time and improves device location accuracy. Power on your 4G LTE CellSpot Connect the power cable to the CellSpot power port, then plug in your AC power adaptor into the power outlet. Step 1: Open the settings app. Step 2: Tap Personal Hotspot. If you don’t see Personal hotspot in your settings menu, tap Cellular. Step 3: Toggle on Allow Others to Join. Your hotspot is now active and ready to connect to your Wi-Fi devices. Turn on a Wi-Fi hotspot on Android phones and tablets. Method 1:Sometimes, the travel bug bites and you simply want to take off and wander or live in another part of the world. You’ll still have to eat and take care of yourself, so you’ll need ...Insurance is one of the most crucial things to have. Having insurance can protect you and your family from surprises that could make you broke. Because of this, everyone should hav...21 Nov 2021 ... If you struggle with indoor cell coverage from T-Mobile, this video will walk you through on how to fix this problem. #Technology #TMobileAug 8, 2022 · We unplugged our T-Mobile CellSpot from our Spectrum Wi-Fi router (so we can turn it in to Spectrum) and plugged it into one of the two Nest Wi-Fi boxes. It stopped working. We have reset it (30 seconds) and even turned the power off and on again, but we cannot get all the lights to return. Take a look at page four. The light that won't come on, and doesn't flash at all during boot is the 3G/4G light. assuming everything else is green but the 3g/4g, they probably disabled it from their end, probably some account changes/primary account holder etc. You would think Support would pick up on that ... 1.) Wait a full Two Hours to let the Cellspot Activate and link to your T-Mobile account. In some situations, the Cellspot can take up to Two Hours to Activate. 2.) Be sure that you …Get The Cheapest iPhones Here: https://amzn.to/3JTnWArGet The Cheapest Androids Here: https://amzn.to/3r2k1stGet Wallpapers I Use In My Videos Here: …A few things my cellspot needs to get up and running is: A GPS signal, the proper ports forwarded on my router to the cellspot device, and of course the Internet connection plunged directly into the ethernet port on the cellspot coming from your modem/router. There is a webpage on t-mobile that explains the ports and setup.Tap the information icon next to the Wi-Fi you're using, then tap Configure DNS. If it's not set to Automatic, tap Automatic and try to test your hotspot. Android: Open Settings > Connections > More connection settings or Settings > Network & internet > Private DNS. Tap Private DNS to turn off your DNS server. 3.#tmobile #internet #tmobilelte #signal #boosterDidn't really NEED it, but it helped in interior areas a lot and more bars = less battery drain. Anyway I had mine unplugged for a few weeks moving things around then when I hooked it up again it wouldn't work. T-Mo support said it was because my number changed, and they couldn't activate the CellSpot with my new number and had to send me a NEW ...I have one brand novel 4GLTE CellSpot and its not working. The power light is flashing green and the internet light is flashing orange. EGO have sealed this yes Lan cord into aforementioned yellow WAN port and it is plugged into my Ethernet modem. I have contacted my ISP and they have opened go UDP ports...T-Mobile is the second largest wireless carrier in the U.S. offering affordable plans, the fastest network in America, no contract, and no overages. ... I called Charter 2 times today and they say since they can get the internet working while my PC is connected directly to modem that it works fine and the problem is with my router. i think the problem is the …He works so hard. That's not to say that I don't, 'cause I do, but it's a different kind of work that he puts in. He puts in the kind... Edit Your Post Publishe...Jul 17, 2023 · On an Android phone, you need to go to Settings > Wireless Networks > Mobile Network > Network Mode. Or on some versions of Android: Settings > Network & internet > Internet > gear button next to T-Mobile > Preferred network type. On an Android phone, you may need to select your SIM card before choosing Network Mode. Try a different SIM Card. We have the new T-Mobile 4G LTE Cellspot. This is like having a miniature cellphone tower in your home. We go through an unboxing, setup and review of the ce...T-Mobile US CEO John Legere with the new 4G LTE CellSpot. T-Mobile US is giving customers free devices that boost network coverage in and around their homes, with one caveat: the device lets ... Not sure what changed since I've had a working cellspot for the last 4 years at my apartment but now it's just been dead for nearly a week. If anyone knows what I can do, please let me know. Thanks. Edit: I live in a student apartment/student housing where the xfinity account is under a bulk account, but not sure if that even helps. 17 Sept 2014 ... 7:36 · Go to channel · ✓ How to Fix Wi-Fi Connection Problems - T-Mobile Home Internet 5G Gateway. Nater Tater•107K views · 10:44 · Go ...Jun 10, 2017 · Boost T-Mobile's fastest 4G LTE network in home. Covers approximately 3,000 square feet. Easy to install-true plug and play, self-configuring, no cabling and professional installation not required. Seamless hand-offs to network. Average setup time is 10 - 15 minutes. Report an issue with this product or seller. If a CellSpot costs T-Mobile $200, then you're eating up 25-40 months worth of profit (2.1-3.3 years). I think there's also an issue where someone might not need a CellSpot, but they want one. Someone has coverage, it does work, but they're only getting 15Mbps and they think they could do better with a CellSpot.Using 4G LTE Cellspot with Home Internet. I have read posts from a year or so ago about the possibility (or impossibility) of using the T-Mobile 4G LTE Cellspot with T-Mobile Home Internet. I'm doing it, and it's working, though my setup is not typical. I'll describe my setup, though it's a fairly long story.Devices often support more frequencies than these, in order to roam on other domestic and international wireless networks. They are not needed on the T-Mobile network. List of T-Mobile networks and supported frequencies. Technology. Frequencies. 5GUC (Ultra Capacity 5G) Band n41 (2.5 GHz) Band n258 (24 GHz) Band n260 (39 GHz)2 Apr 2015 ... The 4G LTE Signal Booster is a unique solution that brings T-Mobile's ... Do Signal Boosters Really Work? Dom Esposito ... Tmobile Personal CellSpot ...I have one brand novel 4GLTE CellSpot and its not working. The power light is flashing green and the internet light is flashing orange. EGO have sealed this yes Lan cord into aforementioned yellow WAN port and it is plugged into my Ethernet modem. I have contacted my ISP and they have opened go UDP ports...Click on the Windows button + I to open Settings. 2. Click on Wifi & Internet. 3. Click on Manage Wifi Settings. 4. Click on the Hotspot you used to connect to, select the option to forget the network. 5.To reach out to T-Mobile Customer support, call from your T-Mobile phone: 611 or Call: 1-800-937-8997 or for specifically for T-Mobile Home Internet Tech Support: call 1-833-454-0836. They would be also able to check your account status, check the signal strength in your area, and troubleshoot any issues that may be causing poor signals.When you're downloading an important file for a customer or client, you rely on your Internet service to work without any hiccups. Sometimes, though, you might get a message that s...My understanding of the t-mobile cellspot is that it is essentially a “mini cell tower” in your home that uses your internet for high speed data transfer/give you full bars when at home and near the cell spot. ... Got a CellSpot, and my neighbor has like 14 people on the property all with prepaid Tmobile phones that punish my CellSpot. I’m working on …On Androids: Head to Settings > Network & internet > Hotspot & tethering and toggle on Wi-Fi hotspot . On iPhones: Navigate to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot. Then, hit the slider beside the Allow Others to Join prompt. If tethering is on and you still can’t access the internet, you’ll need to try a ...Devices often support more frequencies than these, in order to roam on other domestic and international wireless networks. They are not needed on the T-Mobile network. List of T-Mobile networks and supported frequencies. Technology. Frequencies. 5GUC (Ultra Capacity 5G) Band n41 (2.5 GHz) Band n258 (24 GHz) Band n260 (39 GHz)All incoming calls go to voicemail. Dial ##004# on the phone dialer and press Send to reset busy, if unreachable, and no reply settings. Dial ##21# on the phone dialer and press Send to reset unconditional call forwarding settings. Make sure that the number going to voicemail isn't on the device Block or Spam List.What is a money market account? Is it a good option to help you save and earn interest? Learn how it works and whether you should get one. Money market accounts (MMAs) are akin to ...The bars on the gateway are a general reference so use the T-Mobile home internet mobile application and the “MORE” option on the bottom bar to get to Advanced cellular metrics. You can see the cellular metrics (values) for the 4G LTE and 5G NR cellular signals. The cart below will help you translate the information so you can know a strong ...Jul 17, 2023 · On an Android phone, you need to go to Settings > Wireless Networks > Mobile Network > Network Mode. Or on some versions of Android: Settings > Network & internet > Internet > gear button next to T-Mobile > Preferred network type. On an Android phone, you may need to select your SIM card before choosing Network Mode. Try a different SIM Card. T-mobile has sent me 3 cell-spots because they can’t seem to get their act together to get it setup properly. I work in IT network security, so I am familiar with firewalls and ports/protocols. I’ve got my cellspot connected to my ATT router, there are no packet filters enabled on the ISP’s router.Received a T-Mobile Cellspot yesterday and it was very easy to install in place of my existing old wifi router. The only glitch was that my Ooma phone interface (Telo) would not work when connected to one of the ports on the Cellspot. Is there anything on the Cellspot that T-Mobile would have set to block use of an Ooma phone?In today’s digital age, more and more people are looking for opportunities to earn money online. Whether you’re a freelancer, a stay-at-home parent, or simply someone who wants to ...Turn Off Your VPN App. Change the AP Band for Your Hotspot Connection. Disable the “Turn Off Automatically” Option. Use Bluetooth Tethering on Android. Reset Android’s Network Settings. The Nuclear Option: Reset Your Android Phone to Factory Settings. Turn Android’s Non-Working Hotspot Into a Working One.Jun 8, 2018 · I made several phone calls, every time I got cut off in the middle of the conversation with the support. The options so far I got is: 1. the device may be defective, T-mobile will send me a new device. 2. contact Verizon to see if their router has a problem. These are not great choices. AT&T Microcell and T-Mobile CellSpot are both are based on femtocell technology. Whereas cell phone signal boosters are based on a different Bi-Directional Amplifier (BDA) technology so they work differently. However, all of these are used to improve cellular coverage. A cell phone signal booster amplifies a cellular signal existing outside, and …A VPN, or virtual private network, works by using a public network to route traffic between a private network and individual users. It allows users to share data through a public n...There are three products T-Mobile offered under the Cellspot name, a router, a booster and a femotcell. The router and the booster are no longer offered by T-Mobile. The femtocell has a V1 and a V2. I've had a V1, and it was replaced with a V2 a couple of years ago. I've never heard the booster referred to as the V2, only the femtocell. Imgur. Register or update your booster. You'll need your account number (located on your T-Mobile bill) and your device information. If you're unable to locate it, check the user manual. Register your device if you have recently: Received a new signal booster from T-Mobile, your device is already registered to the shipping address! Set up your booster. IIRC, on the iPhone you will have T-Mobile Wi-Fi instead of just T-Mobile in the status bar when connected to the CellSpot via wifi. The term "Cellspot" is used for both the Router and LTE Signal Booster. If you are using the router, then yes, you need WiFi Calling enabled and you'll see no change to your cellular signal.1. If you are on an Internet Lite plan, check your data usage. Check out T-Mobile Internet Lite for steps to check your data and upgrade your plan if you need more data. 2. Use the T-Mobile Internet app to check for signal and find the best placement for your gateway. 3. If you're only having problems with the browser, delete the cache, cookies ...On an Android phone, you need to go to Settings > Wireless Networks > Mobile Network > Network Mode. Or on some versions of Android: Settings > Network & internet > Internet > gear button next to T-Mobile > Preferred network type. On an Android phone, you may need to select your SIM card before choosing Network Mode. Try a …In today’s digital age, working online has become increasingly popular as more and more people are looking for ways to make money from the comfort of their own homes. Freelancing h...Photoshop is a very powerful image- and video-editing tool. When you first start using Photoshop, it can be tough to learn the basics. The program is powerful, but it can also be o...I’m helping a friend with a T-Mobile CellSpot, we are in rural North Carolina, T-Mobile is very flaky but it seems most phone providers have flaky coverage here. ... I just took a new job where I will be working remote 100% of the time, I spend many hours on the phone every single day. I think I am going to get one of this devices for my self, if it was a more …I just installed a T-Mobile 4G LTE CellSpot (residential femtocell) on my LAN and it is failing to establish a connection back to T-Mobile. I just got this device because I couldn’t get Wi-Fi calling to work on my phones (I think for the same reason). My setup: Windows 2012 R2 running pfSense 2.4.3 (FreeBSD 11.1) under Hyper-V.In today’s fast-paced world, more and more working professionals are turning to online education to further their careers. When it comes to online education for working professiona...Nov 17, 2015 · A microcell -- including T-Mobile's "4G LTE CellSpot" -- uses your home Internet connection to transfer data. There's no way to prevent people from connecting to your microcell. Really, it's not even your microcell, you should think of it as the cellular service provider's tower. Anyone nearby using a phone or other device on that cellular ... With T-Mobile, the CellSpot is a WiFi router, so calls are over WiFi. ... Any WiFi signal coming from ANY router will work but having a special T-Mo branded and optimized router simply is an extra ... Take a look at page four. The light that won't come on, and doesn't flash at all during boot is the 3G/4G light. assuming everything else is green but the 3g/4g, they probably disabled it from their end, probably some account changes/primary account holder etc. You would think Support would pick up on that ... Here is how to do it: Go to Settings, Network & internet, then tap on Mobile Network. Select Network mode. A pop-up list of preferred modes will appear. Tap on Auto or the fastest (2G/3G/4G/5G ...I guess the only feedback I would like to provide to that team is: Can you have ASUS merge the two branches and include the T-mobile optimization on all routers (those provided by T-mobile and those bought as standard sale). This would allow the third party to at least maintain one branch. The QoS will work if it detects a T-mobile WiFi call.Personal CellSpot. Announced recently at T-Mobile's "Uncarrier 7.0" event, the Personal CellSpot is T-Mobile's latest effort to improve coverage in your house. It's available starting this week. Unlike the 4G LTE Booster, the Personal CellSpot doesn't do anything to improve your actual cell coverage. It's optimized for Wi-Fi Calling, specifically.4G LTE CellSpot (which this post is in regards to): Recently updated to V2 hardware. Connects to your broadband router (Ethernet) to create a mini band 4 LTE tower. Wi-Fi CellSpot Router: Wi-Fi router optimized for T-Mobile's Wi-Fi Calling. It is now obsoleted and no longer offered.T-Mobile sent out two replacements. At first they both would show flashing green power and flashing orange Internet. One of them is still doing that over a week later, even after …5. A. asterix. Oct 1, 2016, 8:14 PM. Since past week I have been trying to get my T-Mobile CellSpot connect to T-Mobile network (208.54.0.0). Have turned on NAT reflection and …T-Mobile has 4 different devices branded "CellSpot," so it can get confusing. WiFi CellSpot router (for WiFi calling) - link 4G LTE Signal Booster (branded "Personal CellSpot") - link 4G LTE CellSpot V1 (original femtocell, B4 only) - link 4G LTE CellSpot V2 (available in Model A and B, B2/B4) - images You're looking for #2 - If you're on an MVNO, you wouldn't be …Find helpful customer reviews and review ratings for T-Mobile 4G LTE CellSpot Signal Booster (New 2nd Gen) at Amazon.com. Read honest and unbiased product reviews from our users. ... There's also a note in the shipping box telling you NOT to call T-Mobile when the device doesn't work, but to follow a web link to a configuration …Jun 15, 2023 · 3G/4G light on Cellspot. For the past three days the light for the 3G/4G on our CellSpot has not worked. Several times we have unplugged the CellSpot and our modem and waited before plugging back in. No reception at the house, WiFi calling did not work consistently. I finally got a CellSpot, which worked great, but caused by WiFi coverage to not work upstairs, which is where we spend most of our time. So essentially we could either have cell coverage or WiFi but not both. I wish TMobile would have told us our WiFi range would be decreased ... I have full bars of service but data does not work. It hasn’t worked for 2-3 weeks. It used to work but suddenly stopped working. It doesn’t work anywhere I go. I can search on safari, call and text but when I click a link it says “Safari cannot open the page because it could not establish a secure connection to the server”. I also can ...0 replies. I got an email asking me to update my CellSpot: I have a CellSpot V2 SS2FII Femtocell Multi-Band SOHO, manufactured by Nokia. It is connected to my home internet. The light is blinking green, indicating LTE traffic going through it. If I turn it off, my LTE service vanishes. So I think it's working fine. The link in the email goes here:On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Transfer or Reset [Device] > Reset, then tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before. Use the following steps for more help with Personal Hotspot over …When making a call on the cellspot, the lte LED will flash. _mbear • 1 min. ago. You need to plug in the GPS antenna and give it about 24 hours to locate itself. Per FCC regulations, as a fixed-location transmitter, its exact location must be registered. I believe this is covered in the setup instructions.Return to a T-Mobile store. You can return the device to a store only if you haven't started a return order yet. If you cancelled, transferred your number to another carrier, or began a return with Customer Care, then your return has been started and you must complete it through the mail.; Use the Store Locator to find a T-Mobile store near you.; Bring the … Page 3: Connect Cellspot To The Internet. However, GPS antenna connection helps reduce device setup time and improves device location accuracy. Power on your 4G LTE CellSpot Connect the power cable to the CellSpot power port, then plug in your AC power adaptor into the power outlet. New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network …To ensure your business provides a healthy working environment for everyone, learn to identify signs of favoritism and avoid the practice. Trusted by business builders worldwide, t...Neither 3G/4G/5G offer reliable signals in all places in my home from any operator. A T-mobile cellspot in-home LTE tower also does not cover my entire home. The only thing that works reliably is Wifi calls, using a combination of 5 wireless access points. My current phone is a T-mobile version (Note 20 Ultra) and works with Wifi calls.New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network …To determine if the ports are open, you can do one of the following: Contact your ISP, internal IT department, router company, or modem/router company to get the ports opened. Retest the setup after you have had the internet ports opened by your ISP." phire8 • Bleeding Magenta • 8 yr. ago.Project 10Million’s Direct to Parent/Guardian program provides internet access to eligible families that have a student enrolled in the National School Lunch program. Approved families receive 100GB of mobile data per year for 5 years and a FREE mobile hotspot, plus the opportunity to purchase additional Wi-Fi devices at a low cost.Make sure your phone's internet connection is working. 2. Make sure the Wi-Fi of the device you're trying to connect to is working. 3. Make sure the password is right. 4. Disable battery saver or ...T-Mobile is the second largest wireless carrier in the U.S. offering affordable plans, the fastest network in America, no contract, and no overages. ... I called Charter 2 times today and they say since they can get the internet working while my PC is connected directly to modem that it works fine and the problem is with my router. i think the problem is the …T-Mobile is the second largest wireless carrier in the U.S. offering affordable plans, the fastest network in America, no contract, and no overages. ... I called Charter 2 times today and they say since they can get the internet working while my PC is connected directly to modem that it works fine and the problem is with my router. i think the problem is the …That doesn't work because the phones don't connect to the CellSpot via wifi. IIRC the only MAC address the router sees is the one for the CellSpot, not the devices connected to it since it essentially creates a VPN back to T-Mobile.To reach out to T-Mobile Customer support, call from your T-Mobile phone: 611 or Call: 1-800-937-8997 or for specifically for T-Mobile Home Internet Tech Support: call 1-833-454-0836. They would be also able to check your account status, check the signal strength in your area, and troubleshoot any issues that may be causing poor signals.To determine if the ports are open, you can do one of the following: Contact your ISP, internal IT department, router company, or modem/router company to get the ports opened. Retest the setup after you have had the internet ports opened by your ISP." phire8 • Bleeding Magenta • 8 yr. ago.Didn't really NEED it, but it helped in interior areas a lot and more bars = less battery drain. Anyway I had mine unplugged for a few weeks moving things around then when I hooked it up again it wouldn't work. T-Mo support said it was because my number changed, and they couldn't activate the CellSpot with my new number and had to send me a NEW ... | Cnckvy (article) | Miwtxmu.